Return Policy




Moloty Bridal provides a 14-day risk-free return policy, effective from the moment you receive your package. This policy applies to all standard-sized items and comes with a $60 return fee per item.



To qualify for a return, the item must be in the same condition as received: unworn, unused, and in its original packaging.

It's important to note that our gowns are crafted to measure, consuming significant resources and skilled handiwork. As such, we enforce a strict no-refund policy on any customized items.



Eligible Returns

  • Dresses without any custom modifications.
  • Standard Moloty Bridal sizes ranging from 4 to 20.
  • Stock items can be returned, regardless of size.


Non-Eligible Items for Return

  • Custom-sized dresses.
  • Items that have been damaged or soiled while in the customer's possession.
  • Sale items or items purchased at a discount.
  • Rush fees are non-refundable.
  • Sketches and fabric swatches.
  • Customized or personalized orders.


We do not offer exchanges.

Order cancellations are free of charge for any reason, provided they occur before the customer's final confirmation to commence production. If a cancellation is made after production has started, related costs will be deducted accordingly. Please note that dresses only go into production after our consultant contacts you for a final confirmation on the size, measurements, and any design modifications.

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